Your Order

How long will my order take to arrive?
As our products are shipped from outside the North America (to keep our prices down) most packages will arrive from 10-16 days from the time of shipment. Ho...
Thu, 20 Jun, 2019 at 9:54 PM
I want to change my order, what do I need to do?
Please contact us immediately by emailing our dispatch team at dispatch@CanadaVet.com. When ever possible, we dispatch orders as soon we are able (often w...
Mon, 29 Oct, 2018 at 9:21 PM
I'm not happy with my order, what can I do?
We stand behind the products we sell. We guarantee that the product you will receive will be the product you ordered (no counterfiets or substitutions!), wi...
Mon, 29 Oct, 2018 at 9:22 PM
What is your refund policy?
Canada Vet offers a 100% refund policy should a customer not be satisfied with our product. We also guarantee that the product you will receive will be the ...
Mon, 29 Oct, 2018 at 9:28 PM
I'm not based in the USA (e.g. Europe, UK) , will I have to pay customs duty, VAT or GST on my order?
If you purchase products from this website you are responsible for compliance with the laws of your jurisdiction including in relation to taxes. Most countr...
Thu, 20 Jun, 2019 at 9:53 PM
Prohibited Delivery Countries
Please note due to restrictions imposed by our payment processors, fraud monitors and/or government regulations, we are unable to deliver to certain countri...
Thu, 20 Jun, 2019 at 9:58 PM