canadavet.com

General 8

• My pet is sick, can you help?
• How can your prices be so cheap?
• Is Shopping with CanadaVet secure?
• Do I need a prescription to order from you?
• What if I have more questions?

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Products 7

• Does CanadaVet sell Interceptor, Sentinel, Capstar or Program?
• Are the products I buy from CanadaVet genuine?
• Do you sell Heartgard Chewables or just Heartgard Tablets?
• Heartgard is expensive, do you have a generic alternative?
• Do you sell K9 Advantix?

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Your Order 6

• How long will my order take to arrive?
• I want to change my order, what do I need to do?
• I'm not happy with my order, what can I do?
• What is your refund policy?
• Will I have to pay customs duty, VAT or GST on my order?

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Checkout 5

• I have a coupon code, how do I use it?
• I tried entering a coupon code and it did not work, what should I do?
• Why does my card show a "foreign card fee" as well as my payment to you?
• My card keeps being declined, but I know my card is not over the limit. What can I do?
• Do you accept Paypal?

Shipping 7

• Tracking your order
• How much does postage & handling cost?
• Can you provide me with a Tracking Number?
• Prohibited Delivery Countries
• Lost or stolen order

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Your Account 2

• Will you keep my personal details private?
• I can't find my previous orders on my order history?

Rewards 2

• Membership Pays Off
• Rewards Terms and Conditions

Info for Canadian Customers 1

• Important Information for Customers Located Within Canada

Contact Us 1

• Contact Us